
Sony gives you a standard 1-year limited warranty on the Sony WF-1000XM6, which covers the usual stuff: manufacturing defects and hardware failures that aren't your fault.
What's covered:
If something's wrong with how they were madeâdefective components, hardware malfunctions, connectivity issues that shouldn't be happeningâSony will help you out. Battery dying way faster than it should? Covered. One earbud randomly stopped working? Covered.
What's NOT covered:
Dropped them? That's on you. Took them in the shower despite the IPX4 rating? Not covered. Scratched, scuffed, or worn? That's just life. Lost them? Sony can't help. Tried to fix them yourself or took them to some unauthorized repair shop? Warranty voided.
Normal wear and tear isn't covered either. Ear tips degrading over time? Expected. Battery slowly holding less charge after a year? That's just how batteries work.
If something goes wrong:
Grab your receipt or order confirmation. Contact Sony Support directly or head back to wherever you bought them. They'll assess whether it's a repair, replacement, or refund situation depending on the issue.
Want more coverage?
Several options exist:
Pro tip:
Register your earbuds on Sony's website right after you buy them. It creates a record of your purchase date that can speed up any future claims. And seriously, keep your receipt. You never know.
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