Lost one WF-1000XM6 earbud? Dropped one down a drain? Dog got to it? I feel your pain. The good news: you don't have to buy a whole new set.
Getting a replacement from Sony
Call Sony Support at 1-800-222-7669 or hit up their website. They sell individual earbuds for around $100-130. Yeah, it stings—that's almost half the price of a new pair—but it's better than $330.
Make sure you specify:
- Left or Right (obvious, but easy to mess up)
- Black or Platinum Silver (they need to match)
Third-party options
You can also find replacement earbuds on Amazon, often for a bit less than Sony direct. Just be careful:
- Buy from reputable sellers with good reviews
- Make sure it's actually for the XM6 (not the XM5 or XM4)
- Verify it's genuine Sony, not a knockoff
Pairing your new earbud
When your replacement arrives, just drop it in your existing charging case, close the lid for a few seconds, then open it. It should pair automatically with your case and the other earbud. If it doesn't, there are initialization instructions in the box.
What about the charging case?
If that's damaged too, replacement cases run about $80-100. Your existing earbuds will work with a new case—you'll just need to pair them.
Before you spend anything
Quick reality check: did you buy these with a credit card? Many cards offer extended warranty or purchase protection that might cover lost or damaged earbuds. Amex and Chase are particularly good about this. Worth a phone call before you shell out $100+.
We may earn a commission when you buy through these links, at no extra cost to you. How ShopSavvy makes money
How we researched this
Where this comes from: this answer draws on the product's published specifications and the reviews ShopSavvy collected for it, alongside prices from 1 retailer in ShopSavvy's price data, most recently seen Mar 18, 2026.
📚More About Sony WF-1000XM6 Earbuds
Considering the Sony WF-1000XM6 Earbuds?
Here's our "TLDR" Review
Download ShopSavvy App
Compare prices across tens of thousands of stores, set price alerts, watch for deals by keyword, and much more.
Install ShopSavvy Browser Extension
Compare and track prices automatically while you shop online at thousands of websites.
More Answers
If you're still curious about the Sony WF-1000XM6 Earbuds, here are some other answers you might find interesting:
- What is Quick Attention mode on the Sony WF-1000XM6?
Quick Attention is one of those Sony WF-1000XM6 features you don't think you need until you use it—then you wonder how you lived without it. Place your finger...
- How do I know which ear tip size is right for my Sony WF-1000XM6?
Getting the right ear tip size for your Sony WF-1000XM6 seems simple, but it makes a huge difference. Wrong size = weak bass, bad ANC, and earbuds that feel...
- Can I use the Sony WF-1000XM6 with Samsung TV?
Good news: yes, you can pair your Sony WF-1000XM6 with your Samsung TV. Not-so-good news: it's not the seamless experience you might hope for. Pretty...
- Why does my Sony WF-1000XM6 show a poor seal in the app?
That "poor seal" warning in the app? One of the most common complaints about the Sony WF-1000XM6. And one of the most fixable. Here's the thing: the seal...
- What's the difference between LC3 and LDAC codecs on the Sony WF-1000XM6?
Two codecs, two completely different jobs on your Sony WF-1000XM6. Here's when to use which. LDAC is Sony's baby—a high-resolution codec that can push up to...
- Does the Sony WF-1000XM6 have LE Audio support?
Short answer: yes, the Sony WF-1000XM6 supports LE Audio. And it's actually kind of a big deal if you care about gaming or video. Traditional Bluetooth has...
- Why does the Sony WF-1000XM6 use Bluetooth 5.3 instead of Bluetooth 6?
I've seen this complaint pop up a lot: "Why doesn't the $330 WF-1000XM6 have the latest Bluetooth 6?" Fair question. Let me explain why it's not actually a big...
- What is the difference between 360 Reality Audio and 360 Upmix on the Sony WF-1000XM6?
Sony gives you two ways to get spatial audio on the WF-1000XM6, and they work completely differently. Let me clear up the confusion. This is actual 3D audio,...
- How does the Adaptive NC Optimizer work on the Sony WF-1000XM6?
Ever wonder why your noise cancellation sometimes feels incredible and other times just... okay? That's exactly the problem the Adaptive NC Optimizer is...
- Can I use the Sony WF-1000XM6 with Nintendo Switch?
Good news: yes, you can use your Sony WF-1000XM6 with your Nintendo Switch. But let me set expectations here—it's not the smoothest experience. It's pretty...
