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WD 18TB My Book Desktop External Hard Drive, USB 3.0 - WDBBGB0180HBK-NESN

TLDR Review: WD 18TB My Book External Hard Drive

By ShopSavvy Team

Published: April 5th, 2025

Pros

•Strong and reliable hardware quality, characteristic of WD drives.
•Positive impressions of the product's price and form factor.
•The drive is designed as a massive storage solution with 18TB capacity.

Cons

•Frequent clicking noise and potential defect or design issue.
•Inability to perform automatic backups and issues recognizing recent files.
•WD Discovery software is no longer supported, complicating backups.
•Software for managing locks is outdated and not useriendly, allowing auto-unlock for only one computer.
•Inefficient handling of large file transfers, with the device hanging on certain files.
•Higher operating temperature compared to other drives, raising reliability concerns.
•Failed after 2.5 years, with unexpected errors and incorrect capacity reporting.
•Some units shipped with the 'writrotect' feature, preventing storage.
•Lack of clear instructions, adding to setup difficulties.
•Frustrating overall experience with potential necessity for expensive data recovery.

Bottom Line

The WD 18TB My Book Desktop External Hard Drive offers a massive storage capacity with reliable hardware quality, but is plagued by significant software inadequacies and performance issues, which might make it a less optimal choice for professional use. If software usability and backup efficiency are critical for your needs, you may want to consider alternative drives, especially if you have prior experience with brand performance or specific requirements for seamless file transfers and temperature management.

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How we researched this

About this review: We pulled together findings from professional reviews and hundreds of user reviews, and cross-referenced them with ShopSavvy's pricing data from 24 retailers to give you the short version.