TLDR Review: NEO SMARTPEN M1+
Score
The Neo Smartpen M1+ receives a high score for its solid hardware and impressive handwriting-to-text capabilities, supported by a well-designed app. However, significant customer frustrations regarding software reliability and sync issues have raised concerns, indicating that while the product has great potential, it currently struggles with execution.
Pros
- •Handwriting to digitizing works well
- •Hardware with great potential
Cons
- •Bad customer support
- •Sync issues
- •Incompetent software
- •Frustrating experience
- •Poor design
Bottom Line
The Neo Smartpen M1+ offers promising hardware capabilities for digitizing handwriting and has smooth handwriting transcription. However, it suffers from significant software issues and frequent sync problems, leading to a frustrating user experience. Additionally, poor customer support and design flaws further detract from its appeal. Consider this product if you prioritize the hardware's capabilities, but be aware of the potential software issues and customer support challenges.
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