TLDR Review: Moen S3104 Shower Valve
Published: May 16th, 2024
Pros
- •Tootch customer service is a big plus.
- •Great temperature control enhances the shower experience.
- •The smart shower system offers impressive temperature control with its ExactTemp thermostatic valve.
- •Allows for convenient voice control and easy integration with Alexa, making shower activation seamless.
Cons
- •Controller stopped working, reported by 30% of reviewers.
- •Internal valve malfunctions are a reported issue by 10% of reviewers.
- •Shower cuts off erratically according to 10% of reviews.
- •There are no user serviceable parts, making repairs challenging, pointed out by 10% of reviewers.
- •Some users mentioned the product is not market ready, with 10% expressing concerns.
- •High frequency of issues with the controller suddenly stopping working, as noted by 60% of reviews.
- •Incidents of the system causing nothing but trouble from the start.
Bottom Line
The Moen S3104 U by Moen Smart Shower offers a high-tech solution with excellent temperature control and strong customer support. However, reliability issues such as frequent malfunctioning controllers and valves, along with limited serviceability, raise concerns about its long-term performance. Consider these factors and your tolerance for potential technical issues before making a purchase.
Lowest at Amazon
$1,199.99 at AmazonLowest at any Popular Retailer
$570.25 at AliExpressWhere to Buy
Prices last updated: June 6th 2025 4:32 am
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