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Moen S3104 U by Moen Shower Digital Thermostatic Valve, 4-Outlet

TLDR Review: Moen S3104 Shower Valve

Item: Moen S3104 Shower Valve
Author: ShopSavvy

By ShopSavvy Team

Published: May 16th, 2024

Pros

•Tootch customer service is a big plus.
•Great temperature control enhances the shower experience.
•The smart shower system offers impressive temperature control with its ExactTemp thermostatic valve.
•Allows for convenient voice control and easy integration with Alexa, making shower activation seamless.

Cons

•Controller stopped working, reported by 30% of reviewers.
•Internal valve malfunctions are a reported issue by 10% of reviewers.
•Shower cuts off erratically according to 10% of reviews.
•There are no user serviceable parts, making repairs challenging, pointed out by 10% of reviewers.
•Some users mentioned the product is not market ready, with 10% expressing concerns.
•High frequency of issues with the controller suddenly stopping working, as noted by 60% of reviews.
•Incidents of the system causing nothing but trouble from the start.

Bottom Line

The Moen S3104 U by Moen Smart Shower offers a high-tech solution with excellent temperature control and strong customer support. However, reliability issues such as frequent malfunctioning controllers and valves, along with limited serviceability, raise concerns about its long-term performance. Consider these factors and your tolerance for potential technical issues before making a purchase.

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$1,199.99 at Amazon

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