TLDR Review: Milwaukee 2767-20 Impact Wrench
Verdict
The Milwaukee 2767-20 M18 FUEL High Torque 1/2" Impact Wrench is a heavyweight champion in the cordless impact wrench arena, packing pneumatic-like torque with a versatile control system that powers through stubborn bolts and heavy-duty fastening jobs. It’s a great fit if you already own the M18 battery platform and need a robust tool for demanding tasks. However, be prepared to handle its hefty weight and potential frustrations with Milwaukee’s warranty and customer service. If ease of service and lighter handling are priorities, you might want to consider alternatives, but for sheer power and rugged performance, this tool is hard to beat.
- Top pro:
- Delivers an impressive 1400 ft-lbs of torque, making it extremely powerful for tough fastening and nut-busting tasks.
- Top con:
- Generally heavy and not well balanced, which can cause user fatigue during extended or awkward tasks.
Pros
- •Delivers an impressive 1400 ft-lbs of torque, making it extremely powerful for tough fastening and nut-busting tasks.
- •Battery-operated design eliminates the need for an air compressor, providing cordless convenience and faster installation speeds versus corded models.
- •Four-mode drive control allows users to tailor power and torque output to different job requirements, adding versatility.
- •Highly effective for installing large lag bolts into hardwood and laminated beams, as well as removing stubborn nuts and bolts.
- •Easy socket changes without requiring extra tools improve efficiency on the job.
- •Robust and durable build quality feels solid in hand, preferred by professionals and maintenance staff alike.
- •Outperforms many higher-priced impact wrenches with smooth and fast operation, ideal for medium-heavy duty automotive and construction tasks.
- •Low-end torque setting offers additional control for delicate applications, though most users rely on high power.
Cons
- •Generally heavy and not well balanced, which can cause user fatigue during extended or awkward tasks.
- •Warranty service experience is frustrating for many; several users report claims being denied as "normal wear and tear," leading to long delays and poor communication.
- •Reports of intermittent electronic issues including switch and battery connection failures after about a year of use, affecting reliability.
- •Some units have broken parts (like the anvil) during what users consider normal operation, raising durability concerns.
- •Customer service is inconsistent and often slow to respond, which may add to repair headaches.
- •Caution needed when tightening smaller bolts due to the high torque — snapping bolts is a risk if not careful.
We may earn a commission when you buy through these links, at no extra cost to you. How ShopSavvy makes money
How we researched this
About this review: it summarizes the professional reviews and customer ratings ShopSavvy collected for this product, alongside prices from ShopSavvy's price data.
Download ShopSavvy App
Compare prices across tens of thousands of stores, set price alerts, watch for deals by keyword, and much more.
Install ShopSavvy Browser Extension
Compare and track prices automatically while you shop online at thousands of websites.
