TLDR Review: Microsoft Surface Earbuds
Pros
- •The earbuds have a sleek, appealing external design.
- •The sound quality is impressive for earbuds that do not seal the ear canal.
- •They fit comfortably, allowing for extended use without ear fatigue.
- •Exceptional battery life, making it suitable for long playtime.
- •Customer service is praised for being prompt and helpful with replacements.
- •Suitable for conference calls and allows awareness of surroundings.
- •The touch controls are effective and not overly sensitive.
Cons
- •Frequent connectivity issues and the need for constant reconnections are frustrating.
- •Not compatible with Teams software, affecting workplace use.
- •Many users found the fit problematic, as they don't stay in the ears well.
- •Sound quality can be inconsistent and unreliable during calls.
- •Lack of wireless charging is a notable drawback.
- •Does not offer noise cancelling or ambient noise settings, which can be a deal breaker for some.
Bottom Line
The Microsoft Surface Earbuds offer a stylish design and a comfortable fit, with standout battery life and customer service. However, recurring connectivity issues and inconsistent sound quality may leave users frustrated. If seamless connectivity and noise cancelling are important features for you, it may be worth exploring other options like those from Sony, which users noted as having superior performance. These might still be a good fit for someone looking for good sound quality without ear isolation, especially for casual use.
How we researched this
About this review: We pulled together findings from professional reviews and hundreds of user reviews, and cross-referenced them with ShopSavvy's pricing data from 5 retailers to give you the short version.
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