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Microsoft
Microsoft Surface Earbuds
Model: HVM-00011Color: GraphiteUPC: 889842630350
Pros
- •The earbuds have a sleek, appealing external design.
- •The sound quality is impressive for earbuds that do not seal the ear canal.
- •They fit comfortably, allowing for extended use without ear fatigue.
- •Exceptional battery life, making it suitable for long playtime.
- •Customer service is praised for being prompt and helpful with replacements.
- •Suitable for conference calls and allows awareness of surroundings.
- •The touch controls are effective and not overly sensitive.
Cons
- •Frequent connectivity issues and the need for constant reconnections are frustrating.
- •Not compatible with Teams software, affecting workplace use.
- •Many users found the fit problematic, as they don't stay in the ears well.
- •Sound quality can be inconsistent and unreliable during calls.
- •Lack of wireless charging is a notable drawback.
- •Does not offer noise cancelling or ambient noise settings, which can be a deal breaker for some.
Bottom Line
The Microsoft Surface Earbuds offer a stylish design and a comfortable fit, with standout battery life and customer service. However, recurring connectivity issues and inconsistent sound quality may leave users frustrated. If seamless connectivity and noise cancelling are important features for you, it may be worth exploring other options like those from Sony, which users noted as having superior performance. These might still be a good fit for someone looking for good sound quality without ear isolation, especially for casual use.
What Reviewers Are Saying
Praised
excellent sound quality13%
great battery7%
great fit7%
excellent customer service13%
Criticized
won't stay connected13%
poor sound quality27%
bad product20%
uncomfortable fit20%
distorting sound20%
📚More About Microsoft Surface Earbuds
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