TLDR Review: Epson EcoTank ET-3958 Printer
Verdict
The Epson EcoTank ET-3958 offers excellent print quality and cost savings through refillable tanks, making it a solid choice for those who value volume printing at a lower ink cost. However, this printer does have a steeper setup learning curve—especially the scanner on Mac devices—and some users have faced frustrating malfunctions and customer service delays. If vibrant color accuracy and hassle-free operation are top priorities, consider whether you’re comfortable with some trial and error during setup. Otherwise, this model stands out for wireless convenience and high capacity printing in its price range.
- Top pro:
- Exceptional print quality with precise color output for most users.
- Top con:
- Scanner setup, especially on MacBooks, can be challenging and requires multiple support calls.
Pros
- •Exceptional print quality with precise color output for most users.
- •Cost-effective printing due to refillable ink tanks, reducing frequent cartridge replacements.
- •Wireless connectivity works seamlessly across multiple devices, including Macs and tablets.
- •Auto document feeder and auto duplex printing add convenience for multi-page tasks.
- •250-sheet tray design helps keep prints organized and easily accessible.
- •High performance with better responsiveness compared to some previous printer models.
- •Setup is manageable within about half an hour, especially with online video guidance.
- •Reliable and consistent results once properly configured.
- •Recommended by some technicians over comparable HP models for dependability.
- •Simple interface after overcoming the initial learning curve with the unique controls.
Cons
- •Scanner setup, especially on MacBooks, can be challenging and requires multiple support calls.
- •Printer may turn itself off repeatedly during use, indicating a serious malfunction in some units.
- •Customer support for malfunctions and refunds can be slow and frustrating.
- •Colors may sometimes appear washed out or less vibrant than advertised.
- •Initial setup is more complicated than expected, even for experienced users.
- •Some users report the overall printer performance as poor or unsatisfactory.
- •Refund and replacement processes are reported to be lengthy and incomplete in certain cases.
- •Unique control system may be confusing for users accustomed to other printer brands.
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How we researched this
About this review: it summarizes the professional reviews and customer ratings ShopSavvy collected for this product, alongside prices from ShopSavvy's price data.
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