TLDR Review: Yale Assure Lock 2
Verdict
This Yale Assure Lock 2 offers solid core features like Bluetooth and a touchscreen, but many reviews highlight significant issues with region-specific compatibility, unreliable app performance, and the risk of receiving used or returned units. If you're in the US or Canada and only need regional compatibility, it might work well for you—just be prepared for some software hiccups. For broader compatibility or more reliable performance, consider products like the Schlage Encode, which many users find more dependable across regions.
- Top pro:
- The lock itself functions well and is highly rated when it works.
- Top con:
- Many users received used or previously returned locks, leading to usability issues.
Pros
- •The lock itself functions well and is highly rated when it works.
- •Features a keyed, lighted touchscreen and Bluetooth connectivity, offering modern convenience.
Cons
- •Many users received used or previously returned locks, leading to usability issues.
- •Inconsistent performance with frequent failures to lock or unlock properly.
- •Difficulties connecting and controlling via the app, often resulting in connection problems.
- •Not compatible outside of the US and Canada—does not work in Australia, Mexico, or with UK Yale Home App.
- •Software restrictions prevent proper use in Mexico and Australia, despite hardware being functional.
- •Customer support confirmed app compatibility issues in certain regions, causing frustration.
- •Installation can be complex and time-consuming for some users.
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How we researched this
About this review: it summarizes the professional reviews and customer ratings ShopSavvy collected for this product, alongside prices from ShopSavvy's price data.
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