Pros

  • โ€ขThe console functions excellently and is easy to set up with a TV.
  • โ€ขOverall satisfaction with the purchase and performance described as perfect.
  • โ€ขStrong initial positive performance; recommended for those looking into refurbished options.
  • โ€ขCustomer service provided helpful support and facilitated easy returns with paid shipping labels.
  • โ€ขResponsive support also handled product replacements promptly, leading to satisfactory outcomes.

Cons

  • โ€ขThe controller has issues such as stick drift, sticky buttons, and one handle coming apart.
  • โ€ขSome buyers experienced noisy fan issues and frequent shutdowns.
  • โ€ขSeveral buyers dealt with data sync errors and getting kicked out of games.
  • โ€ขPersistent technical issues required complex troubleshooting, which was frustrating for some users.
  • โ€ขSome buyers noted the included power and HDMI cables were shorter and of lower quality than expected.
  • โ€ขThe product was prone to overheating and noise.

Bottom Line

While the Microsoft Xbox One X 1TB Console offers strong performance for many users, it's important to consider the potential issues with the included controller and the variability in product quality typical of refurbished items. Returning customers mostly found resolution through customer service and returns, but persistent quality issues have led some to avoid renewed products. If you're willing to take a chance on a refurbished console, ensure your setup is ready for possible short cables, and consider a new controller to sidestep potential accessory issues.

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