Pros

  • โ€ขThe grill is enjoyable to use and provides even heat for cooking.
  • โ€ขEnhanced electronics and an accompanying app facilitate remote monitoring of cooking progress.
  • โ€ขWeluilt with high-quality materials, ensuring durability.
  • โ€ขEffective sear station for burgers and steaks.
  • โ€ขThoughtfully improved design with fronounted controls and increased right-side table space.
  • โ€ขStorage cabinet conveniently holds cleaning supplies.
  • โ€ขSturdy construction suggests longevity, possibly lasting 30 years.
  • โ€ขVisually appealing aesthetic design.

Cons

  • โ€ขThe Weber Connect module (Dashboard) is ineffective, with frequent failures like incorrect temperature displays.
  • โ€ขThe wireless temperature monitoring often malfunctions, showing error codes.
  • โ€ขThe grill lacks builn lighting; add-on lights are cumbersome.
  • โ€ขPoor screen visibility in daylight makes it hard to read temperature displays.
  • โ€ขAssembly is challenging and timonsuming, requiring two people.
  • โ€ขCustomer support is perceived as unhelpful and generic.
  • โ€ขSome units have manufacturing defects, such as offset protective films and damaged parts on delivery.

Bottom Line

The Weber Genesis Smart SX-335 offers a sleek design, functional sear station, and durable construction, making it a strong contender for backyard grilling enthusiasts. However, its technical shortcomings, particularly with the Weber Connect module, and lackluster customer support may disappoint those seeking high-tech perfection and seamless service. If smart grilling features are top of your list, weigh your options carefully.

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