Pros

  • •Easy maneuverability with a personal pace push handle resembling power steering.
  • •SmartStow feature allows simple storage, conserving space.
  • •Typically starts on the first or second pull, making operation seamless.
  • •Effective mulching and bagging options available.
  • •Lightweight and easier to operate, beneficial for older users.
  • •Quiet operation and fuefficient engine.
  • •Excellent features like rear wheel drive and adjustable wheels.

Cons

  • •Frequent complaints about starting issues, requiring multiple repair attempts.
  • •Significant customer service concerns, including difficulty reaching support.
  • •Engine struggles with power on slopes and grass clippings cause jamming.
  • •Persistent mower shutdowns after starting, limiting usability.
  • •Personal pace feature may cause the mower to tip when bag fills up.
  • •Design flaw with a protruding bolt that may cause injury.
  • •Lack of side discharge and aftermarket attachments limits functionality.
  • •Mulching often clogs and requires manual handling even on dry grass.

Bottom Line

Although the Toro SmartStow 21465 mower offers convenient features like easy storage, maneuverability, and effective mulching when conditions are right, it is plagued by multiple mechanical and support issues that detract from its reliability. Many users have reported inconsistent performance with starting, power, and service, making careful consideration essential before purchasing this mower. If you depend on a consistently reliable machine, you might want to explore other options that prioritize durability and customer care.

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