TLDR Review: TCL 65S423 TV
Pros
- •Easy setup process for the TV.
- •Exceptional picture quality with a large screen size.
- •Builn ROKU for seamless streaming capabilities.
- •Excellent value with impressive features and picture quality.
- •The model was purchased at a discounted price, enhancing the perceived value.
- •Positive experiences with packaging and order processing.
Cons
- •Experienced audio issues shortly after initial use, including ouf-sync problems and audio distortion.
- •Encountered issues with WiFi connectivity and significant buffering.
- •Picture quality was found to be somewhat dark, requiring settings adjustments.
- •Lackluster warranty service and unhelpful customer support.
- •Reports of the TV getting stuck in recovery mode and software update failures.
- •Integrated ROKU functionality was poor, leading to the need for an external ROKU Stick.
- •Multiple users reported screen damage issues that TCL attributed to physical damage despite no visible cracks.
Bottom Line
The TCL 65" Class 4K UHD ROKU LED LCD TV offers great value for its large screen size and decent picture quality at a competitive price point. However, it is marred by several reliability concerns such as persistent audio issues, connectivity problems, and poor support from TCL. The built-in ROKU feature does not meet expectations, and users frequently report durability issues. If you're willing to take a chance for the affordable price, it could be worth considering, but keep in mind that customer service and warranty support may not be as responsive or effective as expected.
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