TLDR Review: TCL 65S423 TV
Verdict
The TCL 65" Class 4K UHD ROKU LED LCD TV offers great value for its large screen size and decent picture quality at a competitive price point. However, it is marred by several reliability concerns such as persistent audio issues, connectivity problems, and poor support from TCL. The built-in ROKU feature does not meet expectations, and users frequently report durability issues. If you're willing to take a chance for the affordable price, it could be worth considering, but keep in mind that customer service and warranty support may not be as responsive or effective as expected.
- Top pro:
- Easy setup process for the TV.
- Top con:
- Experienced audio issues shortly after initial use, including out-of-sync problems and audio distortion.
Pros
- •Easy setup process for the TV.
- •Exceptional picture quality with a large screen size.
- •Built-in ROKU for seamless streaming capabilities.
- •Excellent value with impressive features and picture quality.
- •The model was purchased at a discounted price, enhancing the perceived value.
- •Positive experiences with packaging and order processing.
Cons
- •Experienced audio issues shortly after initial use, including out-of-sync problems and audio distortion.
- •Encountered issues with WiFi connectivity and significant buffering.
- •Picture quality was found to be somewhat dark, requiring settings adjustments.
- •Lackluster warranty service and unhelpful customer support.
- •Reports of the TV getting stuck in recovery mode and software update failures.
- •Integrated ROKU functionality was poor, leading to the need for an external ROKU Stick.
- •Multiple users reported screen damage issues that TCL attributed to physical damage despite no visible cracks.
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How we researched this
About this review: it summarizes the professional reviews and customer ratings ShopSavvy collected for this product, alongside prices from ShopSavvy's price data.
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