TLDR Review: TCL 50-Inch S4 4K Smart TV
Pros
- •Good picture quality relative to its price point.
- •Sound quality surpasses smaller TCL models.
- •Easy to connect and program with the provided TV remote.
Cons
- •Significant issues with FireTV OS, including frequent hanging and crashing.
- •HULU app frequently freezes and crashes, unresolved on FireTV OS.
- •Incompatibility with Amazon Echo speakers, limiting functionality.
- •Issues with dark preset settings requiring unplugging to reset brightness.
- •Flimsy TV stand legs necessitate wall mounting for safety.
- •Poor wall mounting instructions and awkward design lead to forwaranging issues.
- •Incompatibility with Xfinity remote controls despite attempts to pair.
- •Lack of customer support, with unhelpful and condescending service experiences.
- •Random TV powens needing frequent unplugging to prevent disruptions.
Bottom Line
The TCL 50-Inch Class S4 4K LED Smart TV offers commendable picture and sound quality for its price; however, it is hindered by various software issues with the FireTV OS, including app crashes and compatibility problems, particularly with the Xfinity remote. The build quality of the stand is questionable, prompting many to wall-mount the TV. Additionally, customer service dissatisfaction and poor user experiences are common. Buyers seeking a more reliable smart TV experience might consider alternative models that do not rely on FireTV OS.
How we researched this
About this review: We pulled together findings from professional reviews and hundreds of user reviews, and cross-referenced them with ShopSavvy's pricing data from 2 retailers to give you the short version.
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