TLDR Review: SIMPSON PS3228 Pressure Washer
Published: March 13th, 2025
Pros
- •Initial setup instructions are clear and easy to understand.
- •Once the motor is running, it consistently starts with only one pull.
- •Adjustable pump pressure and oil lubrication system enhance performance and quality, especially for residential use.
- •Compact design facilitates easy storage and handling.
- •Customer service, though not without issues, provided a free Turbo Nozzle as compensation for initial troubles.
Cons
- •Problems such as missing parts and incorrect manuals have been reported, impacting initial experience.
- •Some units suffered from quality control issues like scratched frames and incorrect fittings.
- •Customer service required a missing serial number for assistance, complicating warranty claims.
- •Warranty process may be inefficient and lengthy; frustration with customer service persists.
- •A pump failure was reported after a short period of use, leading to significant leaks and repair issues.
- •Negative experiences with customer service and warranty support were noted, including repair costs not being covered.
Bottom Line
While the SIMPSON Cleaning PS3228 PowerShot 3300 PSI Gas Pressure Washer offers good features like an easy start and adjustable pressure, there are considerable concerns regarding initial shipping issues, quality control, and customer support. Think twice before buying and consider these potential challenges—it might be a rewarding investment if you're prepared for the possible hurdles in after-sales service and warranty claims.
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