TLDR Review: SimpliSafe Home Security System Gen 3
Pros
- •The system is generally easy to set up, saving time and effort.
- •The useriendly app makes controlling and customizing the system straightforward.
- •Higuality cameras offer clear HD video with color night vision.
- •The outdoor cameras feature a wide 14egree field of view, covering more area.
- •The system includes a loud, 100 dB siren to deter intruders effectively.
- •It’s compatible with voice assistants like Alexa and Google, adding convenience.
- •The equipment has a durable design that blends into home decor.
- •The 24/7 professional monitoring option provides peace of mind with rapid emergency response.
- •The outdoor camera includes ay audio, enabling communication with visitors or intruders.
- •Provides a strong sense of security and protection for your home and family.
Cons
- •Some users experienced connection issues with the outdoor cameras, even at close range.
- •The outdoor camera sometimes fails to load recorded footage, especially when away from home.
- •Customer support has been reported as unhelpful and unresponsive, making probleolving difficult.
- •The system has experienced persistent problems since purchase, reducing confidence.
- •Installation can be more complicated than expected, with some steps requiring interpretation.
- •Some users noticed the alarm is very loud and harsh, which may be disturbing.
- •Occasional delays in live stream activation compared to other security systems.
- •No detailed control or access to recorded clips was provided by customer support.
- •The outdoor cameras' performance in remote scenarios may be unreliable.
- •Overall effectiveness for security may be compromised due to connectivity and support issues.
Bottom Line
While the SimpliSafe 9 Piece Wireless Home Security System offers a sleek design, easy setup, and a solid range of features—including HD cameras and 24/7 monitoring—you should be aware that connectivity issues and subpar customer support have been notable concerns for some users (according to reviews). If reliable remote camera access and responsive support are top priorities, you might want to explore alternatives like the Arlo Ultra or Ring Alarm systems, which often receive higher marks for customer service and remote functionality. Considering the mixed feedback, we recommend assessing your specific security needs and willingness to troubleshoot before making your final decision.
How we researched this
About this review: We pulled together findings from professional reviews and hundreds of user reviews, and cross-referenced them with ShopSavvy's pricing data from 1 retailers to give you the short version.
Download ShopSavvy App
Compare prices across thousands of stores in real-time, set price alerts, watch for deals by keyword, and much more.
Install ShopSavvy Browser Extension
Compare and track prices automatically while you shop online at thousands of websites.
Footer 1
Get ShopSavvy
ShopSavvy
Subscribe for Updates
Get the latest news, and updates on ShopSavvy. You'll be glad you did!