Score

The Shark RV2310AE Matrix Self-Emptying Robot Vacuum earns a moderate score due to its strong self-emptying capability and user-friendly app, making it convenient for regular maintenance, particularly on hard floors. However, it struggles to effectively handle pet hair and navigate household obstacles, which dampens its overall performance, especially for homes with heavy pet shedding.

8.13/10
Expert
7.3/10
Consumer

Pros

  • Vacuum effectively keeps the dust down and is great for pet hair, proving itself as a gamhanger for homes with furry friends.
  • Easy to set up with an app, and features like being able to send it to specific rooms make it a tecavvy user's dream.
  • Elderly users find it suitable due to its minimal maintenance and ease of use, making it less of a hassle and more of a help.
  • The mapping functionality, while taking a couple of hours, is mostly accurate, helping it navigate well with few issues.
  • Can hold multiple weeks' worth of dirt, making it a low maintenance dream for those who'd rather do anything else than vacuum.
  • Simple and easy to clean when it gets clogged, so you won't need a degree in robotics to keep it running smoothly.
  • Takes approximately an hour to clean 800 sq ft, methodically and thoroughly, making it efficient for its purpose.

Cons

  • Battery life is akin to a short sprint rather than a marathon, draining quickly and needing frequent recharges.
  • Has the focus of a puppy, with difficulties staying on course while vacuuming and issues with the mapping feature not improving its navigation.
  • Some users find it hard to justify the cost due to its short battery life, making it a pricey gamble rather than a sure bet.
  • App lacks reaime display of robot's cleaning location, so if playing hide and seek with your vacuum isn't your idea of fun, think twice.
  • Customer service seems to be more about passing the buck with replacements rather than actual solutions to problems.

Bottom Line

While this robotic vacuum cleaner sweeps up points for its pet hair prowess and minimal maintenance, the battery life and navigation issues might leave some considering if it's worth its weight in dust. Before you let this vacuum dance through your home, weigh its tech-savvy conveniences against the possibility of it napping more than cleaning.

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