Pros

  • Suction power is incredibly strong, outperforming vacuums some users have owned for over 50 years, making it especially effective on higile carpets and tough dirt like pet hair and sand.
  • Lifway feature allows the main unit to detach easily for portable cleaning, such as stairs, enhancing versatility.
  • Swivel steering offers excellent control and maneuverability once you get the hang of it.
  • Highly durable and reliable, with many users reporting models lasting several years even with heavy use.
  • Edge cleaning works well, allowing thorough cleaning along baseboards and corners.
  • Large dust cup capacity reduces the frequency of emptying compared to smaller models, although the container itself is somewhat small.
  • Quiet operation at around 80 dB makes it less intrusive than other powerful vacuums.
  • Comes with useful attachments like crevice and upholstery tools to clean tough spots beyond floors.
  • Valuor-money unit with strong performance and a 5-year warranty, backed by positive brand reputation and customer service.

Cons

  • Design choices are often described as poor or inconvenient, including difficulo-use latch buttons that require both hands for detachment.
  • Power button placement is awkward and low on the unit, far less accessible than previous Shark models with handle controls.
  • Suction bypass control is awkwardly located on the wand via a ring, and there’s no easy carpet height adjustment, causing the vacuum to get stuck on thicker rugs.
  • The vacuum is noticeably hard to push on carpets, especially low plush and area rugs, often freezing or requiring extra effort.
  • Attachments, particularly the crevice tool, frequently fall off from their holders on the handle, causing frustration.
  • The dust container is hard to empty cleanly—it demands manually pulling out debris rather than a simple presnd-release mechanism.
  • Power cord management is clunky, with the cord coiling between the wand and base, meaning you must fully uncoil it to use the wand independently, which complicates quick cleanups.
  • Some plastic parts, such as the lower tube near the roller brush, reportedly detach easily, raising concerns about build quality.
  • No automatic hair removal on the roller means pet hair buildup must be manually cut away.
  • The vacuum can be unstable and prone to tipping during use.

Bottom Line

The Shark NV360 Navigator Lift-Away Deluxe offers powerhouse suction and versatile cleaning with a handy Lift-Away feature, making it a solid choice for homes with pets and varied flooring. However, its ergonomics and design have plenty of quirks—from hard-to-use detachment latches to awkward controls and poor carpet maneuverability—that might frustrate some users accustomed to more refined models. If you prioritize suction and durability over ease of use and sleek design, this could work well for you. Otherwise, consider looking for models with simpler controls, better cord management, and easier height adjustment for carpets to save elbow grease. If you want a similar vacuum but with improved usability features like better cord handling and easier detachment, you might want to explore newer Shark Navigator models or comparable upright vacuums with more user-friendly design tweaks.

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Where to Buy

Prices last updated: December 19th 2025 9:09 pm
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