Verdict

The SAMSUNG 85-Inch Neo QLED 4K QN85C excels in picture quality, smart features, and ease of use while offering unique functionalities like a rechargeable remote. However, users should consider potential issues with audio connectivity and Samsung TV Plus disruptions, and evaluate the customer support experience. For those prioritizing reliability and hassle-free service, checking other brands with robust support might be wise.

Top pro:
Tizen OS is smooth, fast, and engaging, providing a superior smart TV experience.
Top con:
Volume might be low even at maximum levels, and lacks audio level indicators.
Get an alert when the price drops or it comes back in stock.

Pros

  • •Tizen OS is smooth, fast, and engaging, providing a superior smart TV experience.
  • •Unique feature of controlling connected devices like Xbox One with the TV's remote.
  • •Picture quality is impressive with bright, crisp colors and rich, enhanced visuals.
  • •Functions well as a computer monitor with a high 120Hz refresh rate and reduced image lag.
  • •Features a rechargeable remote with solar panel, adding convenience and eco-friendliness.
  • •Non-reflective screen performs well in bright environments and prevents glare.
  • •Highly customizable viewing experience with extensive control options.
  • •Exceptional picture quality that surpasses top models from other manufacturers.
  • •User-friendly interface for easy navigation.
  • •Long-range remote functionality with minimal recharging need.

Cons

  • •Volume might be low even at maximum levels, and lacks audio level indicators.
  • •Samsung TV Plus disrupts satellite tuning and requires retuning.
  • •USB recording is limited to Freeview channels, not available for satellite.
  • •Voice control features are limited and non-intuitive.
  • •Long-standing issues with eARC and audio connectivity persist, affecting sound system setup.
  • •The remote's small, non-tactile buttons are difficult to use in low light.
  • •Frustration with Samsung and Best Buy customer support and service reliability.
  • •Personal experience with defects, including color distortion and connectivity issues, impacts overall reliability perception.
  • •Challenges faced while servicing or returning the product when wall-mounted.
  • •Reviewer dissatisfaction and recommendation to consider other brands or models with better support and policies.
Lowest at Amazon
$1,697.95 at Amazon
Price seen Oct 3, 2024
Lowest at any Popular Retailer
$1,599.96 at PC Richard & Son
Price seen Oct 3, 2024

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How we researched this

About this review: it summarizes the professional reviews and customer ratings ShopSavvy collected for this product, alongside prices from 12 retailers in ShopSavvy's price data, most recently seen Jan 13, 2025.

Where to Buy

Prices last seen Oct 3, 2024 to Jan 13, 2025
RetailerPriceLast seenBuy
$890.49Jan 13, 2025
may have changed
$1,299.99Jan 13, 2025
may have changed
$1,599.96Oct 3, 2024
may have changed
$1,697.95Oct 3, 2024
may have changed
$1,799.00Jan 13, 2025
may have changed
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