TLDR Review: Samsung 65-inch OLED TV
Verdict
This Samsung 65-inch OLED 4K Smart TV offers superb picture quality with vibrant visuals and a sleek design, making it a strong choice for home entertainment. However, potential buyers should be cautious about possible initial defects and have realistic expectations about after-sales support, given the mixed reviews on customer service. If reliability and long-term support are top priorities, you might want to consider models with more established after-sales reviews or explore options from brands with better support reputations.
- Top pro:
- Significantly improved picture quality compared to older models, with vibrant colors and sharp clarity
- Top con:
- Some reviews mention a black screen issue on arrival, indicating potential quality control problems
Pros
- •Significantly improved picture quality compared to older models, with vibrant colors and sharp clarity
- •Easy to set up and navigate, making the user experience straightforward
- •Offers good value for the price, delivering impressive features and visual quality
- •Slim, modern design that is visually appealing
- •Versatile for different environments, including home entertainment and conference rooms
- •Higher contrast and better black levels thanks to OLED technology
- •Good connectivity options for various devices
- •Many users appreciate the upgrade over previous models, noting noticeable enhancements
- •User-friendly interface with easy access to smart features like HDR, voice assistants, and Wi-Fi
- •Provides an overall satisfying viewing experience according to most reviews
Cons
- •Some reviews mention a black screen issue on arrival, indicating potential quality control problems
- •Customer support has been described as unhelpful and disorganized in handling problems
- •The return process can be challenging, especially for users with disabilities
- •Durability concerns due to previous LED issues reported in older models
- •A few users wish for a non-glare screen option, especially on the smaller size
- •Despite good audio, some users suggest additional equipment for optimal sound
- •Certain features like subscription management rely heavily on Samsung accounts, which may not suit all users
- •Noted delay in after-sales service and warranty support, which could be a concern if problems arise
We may earn a commission when you buy through these links, at no extra cost to you. How ShopSavvy makes money
How we researched this
About this review: it summarizes the professional reviews and customer ratings ShopSavvy collected for this product, alongside prices from ShopSavvy's price data.
Download ShopSavvy App
Compare prices across tens of thousands of stores, set price alerts, watch for deals by keyword, and much more.
Install ShopSavvy Browser Extension
Compare and track prices automatically while you shop online at thousands of websites.
