TLDR Review: Samsonite Freeform 28-Inch Suitcase
Pros
- •Extremely high quality and durability, making it a reliable choice for travelers.
- •Ideal for long travel, as it easily accommodates two weeks' worth of outfits.
- •Lightweight design (under 11 lbs) enhances handling and mobility.
- •Double spinner wheels are strong and durable, providing smooth rolling.
- •Offers spacious capacity, reducing the need for multiple pieces of luggage.
- •Higuality zipper and sturdy handles ensure reliable performance.
- •Stylish design with a luxurious aesthetic appeals to stylonscious travelers.
- •Sturdy construction confidently withstands air travel.
Cons
- •Reports of breakage after first use on an international trip.
- •Issues with roller wheels malfunctioning and sliding handle bar jamming.
- •Difficulties in obtaining replacement parts; company offers no direct purchase options.
- •Unresponsive customer service and unhelpful phone support.
- •Repair costs are high due to postage fees, making repairs impractical.
- •Consideration of switching brands due to inadequate support and service.
Bottom Line
The Samsonite Freeform Hardside Expandable luggage is a high-quality option known for its durability, lightweight design, and stylish appearance. It offers ample space for long trips but is marred by concerns over customer service and repair options. Suitable for those who prioritize functionality and aesthetics, but consider the potential service challenges before purchasing. If you value customer support and repair options, you might want to explore alternatives within the same price range.
Where to Buy
Download ShopSavvy App
Compare prices for anything in real-time, set price alerts, watch for deals by keyword, and much more
Install ShopSavvy Browser Extension
Compare and track prices automatically while you shop online at thousands of websites.
Footer 1
Subscribe for Updates
Get the latest news, and updates on ShopSavvy. You'll be glad you did!