Pros

  • β€’The strap is comfortable to wear.
  • β€’Pairs well with Garmin devices.
  • β€’Convenient pairing capabilities with phones and treadmills, when it works.
  • β€’Some users have had reliability over several years.

Cons

  • β€’Consistently provides inaccurate heart rate readings, with phantom readings and inconsistencies during workouts.
  • β€’Battery life is significantly shorter than the advertised 400 hours, with frequent replacements.
  • β€’Multiple app connectivity issues, including problems with Polar's Flow app, causing user frustration.
  • β€’Slow customer support response times, primarily available through email.
  • β€’Device reliability significantly decreases over time, with malfunctions occurring even after following maintenance instructions.
  • β€’Users frequently experience pairing difficulties and need to reset the device before workouts.
  • β€’Some users report needing to purchase multiple units due to product failures and obsolescence.
  • β€’The Polar app ecosystem is unclear and subpar compared to competitors.

Bottom Line

The Polar H10 Heart Rate Monitor Chest Strap boasts useful features, such as comfort and compatibility with various devices. However, it suffers from significant issues with accuracy, battery life, and customer support. Although initially effective, its reliability diminishes over time, leading to customer frustration and dissatisfaction. If consistent performance and long-term reliability are critical, you might want to consider alternative brands that are praised for dependable heart rate monitoring.

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