TLDR Review: Performance 40 Gallon Electric Water Heater
Verdict
If you’re looking for a solid electric water heater with good heating capacity and a decent size, the *Performance 40 Gal. Medium 4500-Watt Double Element Electric Water Heater* fits the bill — but beware of possible dents and delivery damage, and don’t expect flawless warranty service. If peace of mind on warranty and support is a priority, you may want to explore other brands with stronger customer service reputations or consider models known for better packaging and reliability.
- Top pro:
- Heats water efficiently and has a solid lifespan when not affected by issues, with some users reporting previous models lasting up to 12 years.
- Top con:
- Significant quality control and packaging issues result in multiple dents and bent parts upon delivery, suggesting poor handling during shipping.
Pros
- •Heats water efficiently and has a solid lifespan when not affected by issues, with some users reporting previous models lasting up to 12 years.
- •The 40-gallon capacity combined with a 4500-watt double element setup provides dependable performance for medium household needs.
Cons
- •Significant quality control and packaging issues result in multiple dents and bent parts upon delivery, suggesting poor handling during shipping.
- •Several users experienced persistent leaks in the lower heating element within a short time frame (around two and a half years).
- •Warranty coverage falls short of expectations; despite a 6-year warranty advertised, some reports indicate only one year of effective warranty support.
- •Repairs often require professional electricians and plumbers, adding to the overall cost and inconvenience.
- •Customer service and manufacturer support have been described as unsatisfactory and unhelpful.
- •Delivery timing can impact the condition of the product due to rough handling, with recommendations to order during milder seasons like spring or fall to reduce damage risk.
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How we researched this
About this review: it summarizes the professional reviews and customer ratings ShopSavvy collected for this product, alongside prices from ShopSavvy's price data.
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