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TLDR Review: Ninja CM401 Coffee Maker

By ShopSavvy Team

Published: August 14th, 2026

Pros

•Produces great coffee with a rich flavor, according to 13% of reviews
•Easy to use with straightforward controls, highlighted by 7% of reviewers
•Includes a folway frother that works well for creating lattes and cappuccinos
•Detachable water reservoir makes refilling convenient and less messy
•Supports multiple brew sizes, including single cups and carafes, with adjustable settings
•Capable of brewing directly into tall travel mugs, adding to its versatility
•Features precise steaming and coffee brewing processes for better flavor
•Looks nice on the counter, according to some reviews
•Recessed scoop holder keeps utensils organized without clutter
•Includes an espresso setting to add extra flavor options

Cons

•Not actually a 1up capacity — brews about 8 cups, which can be disappointing
•Large footprint and too tall to fit comfortably under standard cabinets
•Brews can drip after completion, creating a mess (mentioned by 5%)
•Has a plastic taste in the coffee, which persists despite cleaning
•Some units develop flavor deterioration after multiple uses or after several months
•Reports of broken parts or functionality issues, like shutting down after 9 months
•Hot water travels through plastic components, raising concerns about plastic flavor contamination
•The halot function is misleading, requiring extra refills
•Lacks a stainless steel pot, potentially affecting durability
•Overall, some users find it difficult or disappointing compared to other coffee makers

Bottom Line

This Ninja model offers a good variety of brewing options and a frother that works well, making it versatile for home baristas. However, its true capacity is less than advertised, and size or plastic taste issues may be deal-breakers depending on your kitchen setup and flavor preferences. If you’re after consistently excellent, non-plastic-tasting coffee, you might want to explore other options or consider a different brewing system. For those who value multiple brew sizes and a sleek design, this could still be a decent choice, just keep expectations realistic regarding capacity and long-term performance.

Lowest at Amazon

$104.78 at Amazon

Lowest at any Popular Retailer

$33.99 at Best Buy

How we researched this

About this review: We pulled together findings from professional reviews and hundreds of user reviews, and cross-referenced them with ShopSavvy's pricing data from 84 retailers to give you the short version.