Pros

  • β€’Offers a wide range of drink options compatible with Nespresso Vertuo pods.
  • β€’Exceptional coffee quality when operational.
  • β€’Customer service is often praised for being helpful and supportive during troubleshooting.
  • β€’Appealing variety in brew sizes.
  • β€’Reliable and welerforming for over five years according to one reviewer.
  • β€’Brews decent coffee and espressos, preferred over Keurig by some users.

Cons

  • β€’Significant reliability issues, including multiple machines failing in a short span.
  • β€’Frequent problems after scheduled descaling cycles, with persistent alerts and the need for multiple attempts.
  • β€’Consistent machine leaks and inconsistent operation can occur.
  • β€’Some units failed almost immediately, while others stopped brewing until the water tank was empty.
  • β€’Power failures, persistent error lights, and issues with Wi connectivity have been reported.
  • β€’Customer support, while generally helpful, was sometimes unhelpful or difficult to understand.
  • β€’High cost does not justify the performance and short lifespan.
  • β€’Compared negatively to other machines, like Keurig, which have longer durability.
  • β€’Frequent refilling of the water reservoir is necessary due to its small capacity.
  • β€’The lid requires two hands for proper pressure, potentially causing error lights if not closed correctly.

Bottom Line

The Nespresso VertuoPlus Deluxe offers great coffee quality and a variety of brew sizes when it's working properly. However, its frequent reliability issues, such as leakage, malfunctioning shortly after purchase, and the frustration of dealing with persistent error alerts, cast a shadow over its high price tag. If you're considering this model, be prepared for potential service interactions and a relatively short lifespan for the machine. If reliability is your main concern, you might want to consider checking out other brands or models with a proven track record of durability.

Lowest at any Popular Retailer
$139.97 at Amazon

Where to Buy

Prices last updated: August 21st 2025 6:18 pm
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