TLDR Review: Nespresso VertuoPlus Deluxe
Pros
- •Offers a wide range of drink options compatible with Nespresso Vertuo pods.
- •Exceptional coffee quality when operational.
- •Customer service is often praised for being helpful and supportive during troubleshooting.
- •Appealing variety in brew sizes.
- •Reliable and welerforming for over five years according to one reviewer.
- •Brews decent coffee and espressos, preferred over Keurig by some users.
Cons
- •Significant reliability issues, including multiple machines failing in a short span.
- •Frequent problems after scheduled descaling cycles, with persistent alerts and the need for multiple attempts.
- •Consistent machine leaks and inconsistent operation can occur.
- •Some units failed almost immediately, while others stopped brewing until the water tank was empty.
- •Power failures, persistent error lights, and issues with Wi connectivity have been reported.
- •Customer support, while generally helpful, was sometimes unhelpful or difficult to understand.
- •High cost does not justify the performance and short lifespan.
- •Compared negatively to other machines, like Keurig, which have longer durability.
- •Frequent refilling of the water reservoir is necessary due to its small capacity.
- •The lid requires two hands for proper pressure, potentially causing error lights if not closed correctly.
Bottom Line
The Nespresso VertuoPlus Deluxe offers great coffee quality and a variety of brew sizes when it's working properly. However, its frequent reliability issues, such as leakage, malfunctioning shortly after purchase, and the frustration of dealing with persistent error alerts, cast a shadow over its high price tag. If you're considering this model, be prepared for potential service interactions and a relatively short lifespan for the machine. If reliability is your main concern, you might want to consider checking out other brands or models with a proven track record of durability.
How we researched this
About this review: We pulled together findings from professional reviews and hundreds of user reviews, and cross-referenced them with ShopSavvy's pricing data from 51 retailers to give you the short version.
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