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Nespresso CitiZ Coffee and Espresso Machine by De'Longhi with Milk Frother, Black, 9.3 x 14.6 x 10.9 inches

TLDR Review: Nespresso CitiZ by De'Longhi

By ShopSavvy Team

Published: March 16th, 2025

Pros

•Produces quality espresso after adjusting the water amount.
•Milk frother is highly appreciated for creating whipped creaike froth and is easy to clean.
•Compact design saves kitchen space without compromising functionality.
•Quick and easy setup allows for immediate coffee enjoyment.
•Integrated system provides a smooth experience in making coffee of different sizes.
•Budgeriendly while delivering high-quality coffee.
•Variety of coffee choices with personal favorites like Cocoa Truffle.
•Great feedback from family and friends, enhancing social coffee experiences.

Cons

•Reports of the machine breaking down after 18 months to two years of use.
•Experiences of repeated leaks upon first use across multiple machines.
•Customer service interactions have been timonsuming and frustrating.
•Lack of temperature adjustment features leads to variable coffee results.
•Occasionally, coffee comes out watery or tastes bitter, needing adjustments.
•Repair process is inconvenient due to limited warranty and service location requirements.

Bottom Line

The Nespresso CitiZ Coffee and Espresso Machine by De'Longhi offers excellent espresso quality and a user-friendly, compact design. While it is perfect for coffee enthusiasts who enjoy a variety of pod flavors, the reports of machine breakdowns and customer service woes suggest potential longevity concerns. If these issues are a dealbreaker, you might consider another coffee machine model with a more robust warranty and repair service plan.

Lowest at Amazon

$262.99 at Amazon

Lowest at any Popular Retailer

$224.47 at AliExpress

How we researched this

About this review: We pulled together findings from professional reviews and hundreds of user reviews, and cross-referenced them with ShopSavvy's pricing data from 40 retailers to give you the short version.