TLDR Review: Nespresso CitiZ by De'Longhi
Published: March 16th, 2025
Pros
- •Produces quality espresso after adjusting the water amount.
- •Milk frother is highly appreciated for creating whipped creaike froth and is easy to clean.
- •Compact design saves kitchen space without compromising functionality.
- •Quick and easy setup allows for immediate coffee enjoyment.
- •Integrated system provides a smooth experience in making coffee of different sizes.
- •Budgeriendly while delivering high-quality coffee.
- •Variety of coffee choices with personal favorites like Cocoa Truffle.
- •Great feedback from family and friends, enhancing social coffee experiences.
Cons
- •Reports of the machine breaking down after 18 months to two years of use.
- •Experiences of repeated leaks upon first use across multiple machines.
- •Customer service interactions have been timonsuming and frustrating.
- •Lack of temperature adjustment features leads to variable coffee results.
- •Occasionally, coffee comes out watery or tastes bitter, needing adjustments.
- •Repair process is inconvenient due to limited warranty and service location requirements.
Bottom Line
The Nespresso CitiZ Coffee and Espresso Machine by De'Longhi offers excellent espresso quality and a user-friendly, compact design. While it is perfect for coffee enthusiasts who enjoy a variety of pod flavors, the reports of machine breakdowns and customer service woes suggest potential longevity concerns. If these issues are a dealbreaker, you might consider another coffee machine model with a more robust warranty and repair service plan.
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