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828LM LiftMaster Internet Gateway by LiftMaster

TLDR Review: LiftMaster 828LM Internet Gateway

Item: LiftMaster 828LM Internet Gateway
Author: ShopSavvy

By ShopSavvy Team

Published: March 12th, 2025

Pros

•Provides convenience by allowing remote control and access to garage doors through smartphone apps.
•Facilitates seamless integration with noiFi enabled garage door openers.
•Builn safety feature alerts anyone nearby when the garage door is closing.
•Compatible with both Android and Apple devices, enhancing user convenience.
•Offers enhanced security by preventing unauthorized access to the garage.
•Customizable alerts provide peace of mind without additional fees.
•Once set up, the remote functionality is highly beneficial for monitoring and controlling garage doors.

Cons

•Limited effective range, particularly when the gateway is over 300 feet away, can affect usability.
•Installation instructions and online documentation lack clarity, causing user frustration.
•The absence of WiFi capability can be a significant drawback for users preferring wireless connectivity.
•Some users reported technical difficulties with app connectivity and device compatibility.
•Customer service and technical support have been deemed unhelpful by some users.
•Confusing app options (Chamberlain vs. LiftMaster) and inconsistent guidance for setup.
•Requires a hardwired internet connection, which may restrict placement options near the router.

Bottom Line

The 828LM LiftMaster Internet Gateway offers the convenience of remote garage door control and integrates well with smartphone apps for remote management. However, potential buyers should be prepared for limited range issues and an unclear setup process, particularly without WiFi capability. Users who prioritize seamless WiFi connectivity might want to explore alternative options.

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