TLDR Review: LG WashTower WKGX201HBA
Pros
- •Washer makes a loud "boom boom" noise after 4 months of use, but the dryer functions properly without issues
- •Sleek, modern appearance with a clean, stylish design
- •Better performance compared to other stackable units and handles frequent use well
- •Installed on the main floor, making laundry more accessible and convenient
- •Quiet operation once stabilized, with excellent cleaning results
- •Features customizable cycles accessible via smartphone app, including specialized settings
- •Fast wash and dry times, including a 1inute quick cycle for efficiency
- •Sensors accurately determine wash and dry durations for optimal results
- •Large capacity in a compact footprint, ideal for limited space
- •Excellent customer service experienced from Dons Appliance in Pittsburgh
Cons
- •Washer has developed a loud "boom boom" noise after several months of use, which is concerning
- •Dryer shows signs of discoloration and appears "burnt" after relatively short use, indicating possible durability issues
- •Visible damage like a broken drum or vent that cannot be cleaned off, raising worries about longevity
- •Parts such as the detergent dispenser and door lock are made of cheap plastic, likely to break over time
- •Overall construction quality feels cheaply made, with potential for future component failure
- •Slight wobbling and noise initially after installation, requiring stabilization
- •Some users reported dissatisfaction and would not purchase LG again due to durability concerns
Bottom Line
This LG WashTower offers a sleek design and solid cleaning performance, making it a good choice if you're seeking style and efficiency. However, multiple reviews highlight durability issues, including damage and plastic parts that may not stand the test of time. If long-term reliability is a priority, you might want to consider other brands with more robust build quality, such as the comparable built-in LG model WKG101HVA, which also has high ratings and similar features.
How we researched this
About this review: We pulled together findings from professional reviews and hundreds of user reviews, and cross-referenced them with ShopSavvy's pricing data from 94 retailers to give you the short version.
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