Pros
- •Quieter operation compared to previous models.
- •Large capacity ideal for various cooking tasks.
- •Extenda Vent feature is appreciated for its effectiveness.
- •Builn automatic cooking options simplify usage.
- •Noticeable upgrade for those replacing older microwaves.
- •Pulut vent provides additional stove top coverage efficiently.
- •Helps free up countertop space and operates effectively.
- •The automatic syncing feature with the range for controlling lights and vents is practical.
- •Installation service was professional and courteous, with positive feedback on installers.
Cons
- •Microwave slightly less powerful than previous models, leading to longer cooking times.
- •Issues with LG ThinQ setup reflecting past difficulties with LG appliances.
- •Vent feature can cause unstable flames and inconsistent heating.
- •Customer service experiences with LG support have been frustrating.
- •Lacks a 2our time display despite internet connectivity.
- •Auto sync feature with LG ranges does not work as advertised, with poor support resolution.
Bottom Line
The 2.1 cu. ft. Smart Wi-Fi Enabled Over-the-Range Microwave offers a robust set of features, such as a large capacity and a reliable Extenda Vent. It excels in freeing up counter space and includes helpful automatic cooking options. However, it comes with challenges like setup issues with LG ThinQ and some user dissatisfaction with customer service. For those looking for a microwave with an effective ventilation system and solid performance, this model is worth considering. Improvements could be made with better customer service and fulfilling advertised features like 24-hour time and auto sync. If these are deal-breakers for you, it might be wise to explore other microwave options.
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