TLDR Review: Kohler Stonewood Toilet Seat
Verdict
While the Kohler 20466-96 Stonewood Toilet Seat boasts a sleek, attractive design and effective quiet close feature, it falls short on durability and ease of installation. Frequent issues with structural integrity and poor customer service have been highlighted by numerous users, which may warrant reconsideration if you're seeking a long-lasting seating solution. Given these concerns, shoppers might want to explore other options before making a purchase decision.
- Top pro:
- Attractive design with a sleek look.
- Top con:
- The seats are not durable, with significant issues like squeaking and cracking starting within 18 months.
Pros
- •Attractive design with a sleek look.
- •Quiet close feature is effective and appreciated.
- •More affordable compared to prices at big box hardware stores.
Cons
- •The seats are not durable, with significant issues like squeaking and cracking starting within 18 months.
- •Installation is very challenging and time-consuming with a design that complicates proper fitting.
- •The product often arrives with defects, such as chips or blisters, worsening the user experience.
- •Lack of customer support, especially during weekends, hampers problem resolution.
- •Warranty is only 1 year, which is frustrating given that many issues appear just after it expires.
- •Claims regarding material durability are misleading, with many experiencing structural failure or breakage.
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How we researched this
About this review: it summarizes the professional reviews and customer ratings ShopSavvy collected for this product, alongside prices from 1 retailer in ShopSavvy's price data, most recently seen Feb 17, 2025.
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