Score

The Keurig K-Supreme Plus Smart coffee maker receives a **moderate score** due to its impressive features, such as customizable brew settings and WiFi connectivity, which many users appreciate for personalizing their coffee experience. However, significant concerns about reliability, including recurring error codes and connectivity issues, alongside mixed reviews regarding coffee quality at larger cup sizes, detracts from its overall value. While it offers high-end functionality and design, potential buyers should weigh these benefits against the reported drawbacks, particularly regarding its operational consistency.

7/10
Overall

Pros

  • High quality build, quiet, and maintains intended brew quality, making it a haven for those seeking a serene coffeaking experience.
  • Adjustable strength and temperature controls work effectively, guaranteeing your morning potion is just the way you like it.
  • Huge water reservoir caters to families or anyone who takes their coffee consumption seriously, without the constant refill drama.
  • Despite its slower brewing time, the machine promises a better tasting cup of joe, because good things come to those who wait.
  • Ability to make coffee stronger and hotter is a bonus, ensuring your brew can wake the dead or at least get you ready for the day.
  • Coffee and tea both come out well, proving its versatility and making it a countertop staple for all your caffeinated needs.
  • The machine's design isn't just about looks; it's also highly functional, marrying form and function in a way that'll make your countertops swoon.

Cons

  • The coffee flavor doesn't always hit the mark, especially if you were expecting to taste grandma's cinnamon cookies in liquid form.
  • If you're trying to brew anything larger than a 6 oz cup, be prepared to sacrifice flavor, or double up on pods, making your wallet weep.
  • Occasional unresponsiveness when turning the machine on could test your patience, possibly requiring a ritual of disconnecting and reconnecting power.
  • The 'smart' features might leave you questioning the intelligence of this machine, especially with a phone app that's more of a marketing tool than a barista assistant.
  • The factory pods’ strength can be as unpredictable as lottery numbers, sometimes hitting the jackpot and other times leaving you in the bland abyss.
  • Connectivity issues with the Keurig app to WiFi can turn your morning routine into an unplanned tech support session.
  • Disappointing that what was marketed as an upgrade seems more like a downgrade in taste, according to the betrayed palates of some users.

Bottom Line

If you cherish the art of making your morning coffee and demand versatility without sacrificing quality, this coffee maker might just be your next best friend. Just be sure you're not looking for a caffeine-infused cinnamon cookie experience or an ultra-smart gadget. Otherwise, you might want to keep your options open and look for something less flashy but more reliable in flavor delivery.

Lowest at any Popular Retailer
$177.95 at Amazon

Most Mentioned Phrases

Across all of the customer and expert reviews for this product
20%
"smart features not reliable"
16%
"great tasting coffee"
12%
"not hot enough"
12%
"easy to use"
12%
"large water tank"
12%
"custom brew settings"
8%
"coffee is watery"
8%
"takes longer to brew"
8%
"splatters coffee while brewing"
8%
"quiet operation"
8%
"easy to refill"
8%
"customer service is helpful"
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