TLDR Review: iPhone 11 Pro Max
Verdict
This renewed iPhone 11 Pro Max can be a solid value if you receive a properly refurbished unit, but the reviews are far more mixed than the like-new label suggests. Battery health, replacement parts, touchscreen reliability, and diagnostic failures are significant concerns. Buy only if the seller provides a strong warranty and clear battery-health guarantees; otherwise, a newer or more thoroughly certified refurbished iPhone may be the safer long-term choice.
- Top pro:
- 18% of reviews described the phone as like new, while 14% specifically called it mint condition.
- Top con:
- Battery health is inconsistent, with reported levels ranging from 72% to 87%; 18% of reviews specifically mentioned low battery health.
Pros
- •18% of reviews described the phone as like new, while 14% specifically called it mint condition.
- •14% of reviews considered it a good value, with several reviewers praising its overall quality and functionality.
- •Some units reportedly worked normally with a Telus SIM card in Canada.
- •When functioning properly, the phone delivered capable performance and useful battery life.
- •The 256GB storage capacity provides ample room for photos, apps, and media.
Cons
- •Battery health is inconsistent, with reported levels ranging from 72% to 87%; 18% of reviews specifically mentioned low battery health.
- •9% of reviews reported touchscreen problems, including one unit with an aftermarket screen that eventually stopped working.
- •Some devices experienced serious reliability issues, including boot loops, diagnostic failures, battery drain, and overheating.
- •An unknown-part warning raised concerns about non-genuine replacement components and future reliability.
- •Some reviewers reported a muffled earpiece, nonfunctional Apple Pay, missing internal screws, and possible multitouch problems.
- •One reviewer said the phone failed shortly after the return and warranty period ended.
- •9% of reviews described the product as not worth it or reported numerous issues, especially with long-term use.
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How we researched this
About this review: it summarizes the professional reviews and customer ratings ShopSavvy collected for this product, alongside prices from ShopSavvy's price data.
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