Pros
- •The bottled ink system offers potentially better longevity and cost savings compared to traditional cartridge ink.
- •Print quality is high and consistent, suitable for various household needs, including documents and labels.
- •Setup is useriendly with a straightforward ink loading process, supported by clear instructions and the HP App.
- •The printer allows convenient mobile printing from any device on the same Wi network, enhancing overall user experience.
- •Lightweight design makes it easy to move around, fitting well in a home office setting.
- •Generous amount of ink included, potentially lasting over two years without a low ink notification.
- •Setup is generally quick, taking 20 minutes, and includes Bluetooth and WiFi connectivity options.
- •Ink tank technology minimizes maintenance issues like dried ink and eliminates the need for cartridges.
Cons
- •Significant connectivity issues, especially with WiFi, leading to frequent disconnections and frustration.
- •Installation instructions are inadequate, causing confusion and extended setup times.
- •Poor support from customer service, with limited assistance and difficulty sourcing replacement parts.
- •Connectivity issues worsened by switching to different internet setups, requiring regular resets.
- •Scanning difficulties, particularly with creating PDF Complete documents.
- •The build feels cheap and flimsy compared to older models like the HP Photosmart 7510.
- •Printhead issues with specific colors (magenta) not printing, even when ink is available.
- •Frequent offline status necessitates reconnection efforts before each use.
- •Lack of sound notifications for print completion adds to user dissatisfaction.
- •Overall disappointing experience with HP products, prompting users to consider other brands.
Bottom Line
The HP Smart-Tank 6001 offers some attractive features like a large ink reservoir with potentially lower running costs and decent print quality. However, it is marred by significant connectivity issues, subpar customer support, and challenging setup, especially for less tech-savvy users. While excellent for ink longevity and mobile print convenience, those reliant on consistent tech support or looking for reliable connectivity might want to consider other brands like Epson for smoother performance.
How we researched this
About this review: We pulled together findings from professional reviews and hundreds of user reviews, and cross-referenced them with ShopSavvy's pricing data from 44 retailers to give you the short version.
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