TLDR Review: HP OfficeJet Pro 9018e
Verdict
The HP OfficeJet Pro 9018e is a solid choice for office use with its fast print speeds, high paper capacity, and multifunction capabilities like duplex printing and an Automatic Document Feeder. However, be prepared for potential setup difficulties and higher ink costs in the long run. If these concerns are a deal-breaker, you might want to consider another model with more robust user support and reliability.
- Top pro:
- Fast color printing with a speed of up to 18 ppm for color and 22 ppm for monochrome.
- Top con:
- Some users report inconsistent performance and reliability issues.
Score
The HP OfficeJet Pro 9018e garners a low overall score due to significant customer dissatisfaction, primarily related to the refurbished nature of the product, misleading claims about included features, and missed promises regarding ink supplies. While some users praise its print quality and functionality, the inconsistency in experiences and support issues overshadow these positives, making it a risky choice for buyers.
Pros
- •Fast color printing with a speed of up to 18 ppm for color and 22 ppm for monochrome.
- •250-sheet paper capacity suitable for office environments.
- •Duplex printing, scanning, and copying reduces manual intervention.
- •Includes wireless and printer security capabilities.
- •Offers ADF (Automatic Document Feeder) for easier scanning and copying.
- •Compatible with iOS, Android, PCs, and laptops.
- •Comes with 6 months of ink included, enhancing value.
- •Can handle various print media types like envelopes, card stock, and glossy photo paper.
- •User-friendly capacitive touchscreen interface.
- •Automatic duplex printing, reducing paper usage.
Cons
- •Some users report inconsistent performance and reliability issues.
- •Can be difficult to set up wireless connections.
- •Ink costs can become high over time, despite initial free 6-month supply.
- •Occasional paper jams and scanner misreads.
- •Lacks extensive software for advanced photo editing tasks.
- •Customer support and warranty services may not be satisfactory.
- •Heavier and bulkier compared to some other models.
Product Score
Calculated by ShopSavvy from the professional reviews and customer ratings we collected for this product.
Why this score?
The HP OfficeJet Pro 9018e garners a low overall score due to significant customer dissatisfaction, primarily related to the refurbished nature of the product, misleading claims about included features, and missed promises regarding ink supplies. While some users praise its print quality and functionality, the inconsistency in experiences and support issues overshadow these positives, making it a risky choice for buyers.
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How we researched this
About this review: it summarizes the professional reviews and customer ratings ShopSavvy collected for this product, alongside prices from 1 retailer in ShopSavvy's price data, most recently seen Sep 17, 2024.
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