Pros

  • The color ack met expectations and was as advertised.
  • Genuine HP cartridges revived the printer after other options failed.
  • Satisfactory performance and reliability mentioned by users.
  • Excellent customer service allowed for prompt returns and replacements, enhancing user satisfaction.
  • Strong recommendation for those experiencing printer issues.

Cons

  • An expired black cartridge was initially sent, necessitating a replacement.
  • Criticism of HP for perceived manipulation regarding thirarty cartridge compatibility.
  • Ranufactured cartridges from competitors stopped working after firmware updates.

Bottom Line

If you're facing printer woes with non-HP cartridges, the genuine HP 951 color pack delivers as promised. While there are some concerns about the compatibility of third-party cartridges post-firmware updates, users report that sticking with HP originals resolves these problems. The customer service experience is a highlight, ensuring any hiccups like expired cartridges are swiftly rectified.

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