TLDR Review: Home Security Core Kit
Score
The WYZE Wireless Home Security Sensor Kit receives a low score primarily due to significant issues with installation, sensor reliability, and customer support. Many users reported frustrations with the setup process, sensors failing to trigger, and unresponsive customer service when issues arose. While some users appreciated its affordability and features, the frequent technical problems and poor support overshadowed its strengths, raising concerns about overall effectiveness and reliability.
Pros
- •Compatible with other Wyze devices like Wyze Cam, Leak and Climate Sensors.
- •Includes comprehensive package: hub, keypad, motion sensor, and entry sensors.
- •Useriendly and easy to install.
- •Compact and discreet sensors.
- •Motion sensor capable of differentiating between people and pets.
- •Provides 6 months of 24/7 professional monitoring.
Cons
- •Motion sensor may occasionally fail to detect movement.
- •Some installation issues reported with door sensors.
- •Customer service response times can be slow.
- •Requires a subscription after the initial three months.
- •Initial investment cost is relatively high at approximately $270.
- •Additional materials might be needed for some installation setups.
Bottom Line
The WYZE Wireless Home Security Sensor Kit offers a comprehensive and user-friendly home security solution that's compatible with other Wyze devices. While it includes 6 months of professional monitoring and useful features like a motion sensor that distinguishes between people and pets, be aware that some users reported issues with customer service and motion detection reliability. Considering its need for a subscription post the initial three-month period and a rather high upfront cost, ensure it fits your long-term home security needs.
Product Score
Based on professional reviews and customer feedback
Why this score?
The WYZE Wireless Home Security Sensor Kit receives a low score primarily due to significant issues with installation, sensor reliability, and customer support. Many users reported frustrations with the setup process, sensors failing to trigger, and unresponsive customer service when issues arose. While some users appreciated its affordability and features, the frequent technical problems and poor support overshadowed its strengths, raising concerns about overall effectiveness and reliability.
How we researched this
About this review: We pulled together findings from professional reviews and hundreds of user reviews, and cross-referenced them with ShopSavvy's pricing data from 20 retailers to give you the short version.
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