TLDR Review: Generac 72101 Generator
Verdict
The Generac 72101 is a solid choice if you want a modern, quiet, and automatic standby home generator with smart features, especially if you have reliable Wi-Fi and don’t mind the subscription fees for monitoring. However, its reliance on an onboard computer and internet connection makes it less ideal for remote or rugged use where traditional, more robust generators excel. If durability without Wi-Fi dependency is your top priority, especially in harsh or off-grid environments, you might want to explore more traditional diesel or propane models. Otherwise, this unit offers great performance and convenience for typical home backup power needs.
- Top pro:
- The Generac 72101 delivers reliable and consistent automatic backup power, starting quickly during outages and shutting off smoothly when utility power returns.
- Top con:
- The generator depends heavily on a fragile onboard computer that requires a reliable Wi-Fi connection to start, which can be a major issue in remote areas or during power surges.
Pros
- •The Generac 72101 delivers reliable and consistent automatic backup power, starting quickly during outages and shutting off smoothly when utility power returns.
- •It includes a 200-amp automatic transfer switch, simplifying power management during outages.
- •Installation is straightforward with the proper hookups, and many users successfully DIY or opt for contractors to save money.
- •The unit operates quieter than expected, especially when running on LP gas, making it unobtrusive even near living areas.
- •Remote monitoring and alert capabilities via Mobile Link add convenience for users with wireless home networks.
- •The generator is well-made and high quality, meeting or exceeding customer expectations for performance.
- •Customer support can be effective and professional in resolving minor issues.
- •Compared to purchasing from large generator companies, this product offers good value for the price.
Cons
- •The generator depends heavily on a fragile onboard computer that requires a reliable Wi-Fi connection to start, which can be a major issue in remote areas or during power surges.
- •It is less reliable than traditional diesel or propane generators due to computer vulnerability, including limited protection against EMPs and power surges.
- •Remote monitoring requires a yearly subscription and the app pushes additional purchases, adding to long-term costs.
- •The unit does not include a battery or cold weather kit, which are necessary extras for winter use, especially in cold climates.
- •Delivery service and communication are frequently criticized for significant delays (up to 10+ days) and poor notification outside business hours.
- •Customer support sometimes relies on unhelpful AI chatbots, leading to frustration when more complex issues arise.
- •Packaging protection could be improved to prevent damage during shipping.
- •Not recommended for off-grid or remote locations (e.g., mountain cabins, hunting camps) due to Wi-Fi dependency.
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How we researched this
About this review: it summarizes the professional reviews and customer ratings ShopSavvy collected for this product, alongside prices from ShopSavvy's price data.
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