Score

The GE Profile Opal 2.0 Nugget Ice Maker receives a mixed overall score due to its excellent ice production and attractive design but is hampered by concerns regarding noise levels and reliability. While professional reviews highlight its fast ice-making ability and Wi-Fi connectivity, many users report issues including operational noise, leaks, and difficulties with app functionality, underscoring the need for regular maintenance. Given its high price point, potential buyers should weigh these factors carefully before making a purchase.

8.5/10
Expert
7.19/10
Consumer

Pros

  • Produces nice, chewable nugget ice that enhances drink enjoyment.
  • Ice remains frozen overnight, even after the machine is turned off.
  • Rapid ice production, with the first batch ready in 10 minutes.
  • The extra water tank is essential and can easily support a family of four.
  • The easy setup process, especially when positioned near a sink.
  • Access to video tutorials for cleaning and maintenance.
  • Integration with WiFi and SmartHQ™ app allows for remote monitoring and scheduling.
  • Voice control capabilities through Alexa and Google.
  • Modern and sleek stainless steel design fits well in most kitchens.

Cons

  • Louder than expected, especially in open floor plans.
  • Occasional issues with WiFi connectivity; proximity to the machine helps.
  • Some users had difficulties initially syncing the WiFi app.
  • Drip tray design causes leaks when opening the ice drawer.
  • Potential for squealing noises if the machine runs for long periods without cooling breaks.
  • Occasional descaling warnings even when using a water softener.
  • Internal defrost cycle could be improved; running continuously isn't recommended.

Bottom Line

The GE Profile Opal 2.0 Nugget Ice Maker is a stellar addition to any home for those who love chewable ice. It offers strong performance, rapid ice production, and smart connectivity features. However, it has some quirks like WiFi connectivity issues and noise that can require some adjustments. Overall, if you’re seeking high-quality nugget ice and can tolerate some minor inconveniences, this machine should be high on your list.

Lowest at Amazon
$488.99 at Amazon
Lowest at any Popular Retailer
$480.53 at AliExpress.com

Where to Buy

Prices last updated: September 21st 2024 6:46 am

Most Mentioned Phrases

Across all of the customer and expert reviews for this product
20%
"great ice quality"
16%
"squealing noise"
16%
"needs frequent cleaning"
14%
"loud operation"
10%
"quit after a year"
10%
"cleaning process annoying"
10%
"customer service terrible"
10%
"good for entertaining"
10%
"side tank essential"
8%
"ice production inconsistent"
8%
"expensive for lifespan"
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