Pros

  • โ€ขThe ability to turn the turntable on/off is a useful feature.
  • โ€ขThe compact size allows for minimal countertop space usage.
  • โ€ขControls are easy to use and function well.
  • โ€ขScreen readability is good, even for those with vision challenges.
  • โ€ขGenerally effective heating performance.

Cons

  • โ€ขReports of push buttons being difficult to maneuver and the door being challenging and noisy to close.
  • โ€ขConcerns about the low quality of materials, described as 'junk' and inferior compared to previous models like the GE Spacemaker II.
  • โ€ขGrille design issues, including poor quality and problematic installation that might damage cabinetry.
  • โ€ขMany users have experienced durability issues, with some units failing after just a few years.
  • โ€ขCustomer service was courteous, but many felt the resolution process was unsatisfactory.
  • โ€ขHigh cost does not align with reported quality, with some users expressing disappointment in the decline of the GE brand.
  • โ€ขSmaller glass turntable and keypad buttons are harder to use compared to previous models.
  • โ€ขNot as powerful as some alternatives, with only 800 Watts of power.

Bottom Line

The GE PEM31DFWW Profile 1.1 Cu. Ft. White Countertop Microwave offers a compact design and some convenient features, like a turntable you can switch off. However, users commonly report issues with its build quality, including difficult-to-use buttons and a noisy door. Considering the high cost and concerns about durability, it might not be the best choice for those looking for a long-lasting or premium-feeling microwave. Buyers should weigh these factors and consider alternatives if durability and design are top priorities.

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