TLDR Review: GE JES1145SHSS Microwave Oven
Verdict
If you need a compact, powerful microwave with a modern stainless steel look and straightforward controls for basic tasks, this GE JES1145SHSS model delivers on those fronts. However, beware of its noisy turntable motor defect and poorly lit controls, which seriously impact usability and longevity. The frustrating customer service around repairs also detracts from the overall experience. If quiet operation and easy-to-read controls are high on your must-have list, you might want to consider other brands or models with better feedback in those areas for similar compact microwaves. We’re here to help you find the best fit, so let us know if you want suggestions!
- Top pro:
- The microwave heats and cooks food quickly and effectively with a solid 950-watt power output.
- Top con:
- The turntable drive motor is notoriously noisy, described as extremely loud and annoying by multiple users; this defect appeared in two separate units bought within five months.
Pros
- •The microwave heats and cooks food quickly and effectively with a solid 950-watt power output.
- •Compact size fits well in small kitchens, dorm rooms, or apartments where space is limited.
- •Stainless steel finish looks modern and matches other kitchen appliances nicely.
- •Includes 6 convenient auto cooking settings and easy push buttons for straightforward operation.
- •The rotating glass tray ensures more even heating of food.
- •Internal light helps when cooking or reheating food.
- •Comes with a long power cord, allowing flexible countertop placement.
- •Overall attractive and sleek design with a lighter interior and glass front door.
Cons
- •The turntable drive motor is notoriously noisy, described as extremely loud and annoying by multiple users; this defect appeared in two separate units bought within five months.
- •Repairs are practically impossible because replacement parts for the noisy motor are unavailable, and GE’s customer service offers only credit toward another microwave rather than refunds or proper repairs.
- •Buttons are small with dark printing and no backlighting, making them difficult to read and use in low light—users often have to memorize button placement or use a flashlight.
- •The door mechanism is noisy and requires firm pressing to open and slams shut loudly, which may be inconvenient, especially in quiet environments.
- •Poor ventilation inside causes steam buildup, leading to condensation on the door and a wet interior during use.
- •Interior stains and burnt food odors can be persistent and hard to clean despite following recommended cleaning methods.
- •The build quality lacks robustness compared to older models, with more plastic parts and less durable feel overall.
- •Some users reported strange popping noises during the first few seconds of cooking, which can be disconcerting.
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How we researched this
About this review: it summarizes the professional reviews and customer ratings ShopSavvy collected for this product, alongside prices from ShopSavvy's price data.
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