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GE CYNC Smart Dimmer Light Switch, No Neutral Wire Required, Bluetooth and 2.4 GHz WiFi 3-Wire Switch, Works with Amazon Alexa and Google Home, White (1 Pack)

TLDR Review: GE CYNC Smart Dimmer Switch

Item: GE CYNC Smart Dimmer Switch
Author: ShopSavvy

By ShopSavvy Team

Published: March 23rd, 2025

Pros

•The smart dimmer light switch does not require a neutral wire, ideal for older homes.
•Compatible with Amazon Alexa and Google Home for convenient smart home integration.
•Easy to install with clear wiring instructions.
•The switch has an aesthetically pleasing illuminated ring, making it easy to locate in the dark.
•It offers a sleek, hignd look without the high-end price, offering good value.
•Can control nomart bulbs via both an on/off button and Google Assistant, adding versatility.
•Provides seamless control over multiple Cync products through a single app.

Cons

•Significant reliability issues with turning lights on and off, causing frequent frustration.
•Inconsistent performance with turning off after inactivity, often requires manual intervention.
•App connectivity issues, often requiring resets, and reliant on 2.4 GHz pairing.
•Poor quality control, including loose components and functionality problems.
•The dimmer lacks a smooth fade feature, which some users expect.
•Difficulties encountered with setup in multiple switch configurations.
•Unreliable Alexa connection leads to delays and requires frequent rigning into accounts.
•Firmware updates and consistent app bugs contribute to a frustrating user experience.
•LED indicator brightness is not adjustable, impacting suitability for bedroom use.

Bottom Line

While the GE CYNC Smart Dimmer Light Switch is a promising option for homes lacking neutral wires and offers a sleek design with excellent app integration potential, significant reliability and app connectivity issues overshadow its benefits. Users seeking a highly stable smart dimmer experience might want to explore other options or hope for future updates to resolve existing problems.

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