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Samsung Electronics Galaxy Note 20 Ultra 5G Factory Unlocked Android Cell Phone | US Version | 128GB of Storage | Mobile Gaming Smartphone | Mystic Bronze, SM-N986UZNAXAA (Renewed)

TLDR Review: Galaxy Note 20 Ultra 5G, Mystic Bronze

By ShopSavvy Team

Published: October 6th, 2025

Pros

•The renewed phone is in excellent condition, nearly indistinguishable from new.
•Easy setup process with no issues encountered initially.
•Significant upgrade from a previous model, boasting noticeable improvements in performance.
•Received phone in mint condition, with minimal visible scuffs and no scratches on the screen.
•Overall satisfaction with the phone's features such as camera, audio quality, and Bluetooth connectivity.
•The phone is regarded as a great value for the price.
•It works well with different carriers, ensuring compatibility.

Cons

•Phone was not unlocked as advertised, leading to a breach of seller claims.
•It was not a fully refurbished device, proaded with a previous user's account.
•Battery life is underwhelming with a rapid drain, possibly needing more powerful charging equipment.
•Screen flickering is apparent, especially on white backgrounds.
•Package lacked promised SIM card removal tool and any documentation, complicating the setup.
•Initial confusion with seller about unlocking SIM card and sluggish customer support.
•S Pen functionality challenges frustrated users, leading to a return in some cases.

Bottom Line

The Samsung Galaxy Note 20 Ultra 5G, when renewed, offers substantial upgrades, solid performance, and excellent value for the budget-conscious consumer. However, beware of potential issues like unexpected lock status, incomplete refurbishment, mediocre battery performance, and occasional customer service hiccups. For a seamless experience, ensure the product meets your carrier requirements and all accessories are included as promised.

How we researched this

About this review: We pulled together findings from professional reviews and hundreds of user reviews, and cross-referenced them with ShopSavvy's pricing data from 5 retailers to give you the short version.