Verdict

The Epson Workforce WF-2960 is a fast, feature-rich all-in-one printer with excellent wireless connectivity and print quality, especially for black-and-white documents. However, potential buyers should be prepared for a steep ink expense, frequent cartridge replacements, and some setup and reliability headaches, particularly with color printing and nozzle clogs. If you prioritize speed and solid basic functionality but want to avoid Epson’s notorious ink costs and nozzle frustrations, you might want to consider alternatives like HP models which many users find more reliable and economical in the long run.

Top pro:
Print speed is very fast, delivering high-quality output quickly.
Top con:
Yellow ink nozzle clogging is a common issue, often degrading print quality.
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Pros

  • •Print speed is very fast, delivering high-quality output quickly.
  • •Wireless connectivity is reliable and a strong feature of this model.
  • •The 2.4" touchscreen display is intuitive and easy to navigate.
  • •Produces darker and sharper black prints compared to some Canon models.
  • •Auto Document Feeder and automatic two-sided printing add convenience.
  • •150-sheet paper tray capacity is ample for moderate home or office use.
  • •Compact design and solid build make it feel sturdy and well-made.
  • •Setup is straightforward for many users, allowing quick initial use.
  • •Includes Ethernet connectivity for versatile network options.
  • •Great value for an all-in-one with scan, copy, fax, and wireless features.

Cons

  • •Yellow ink nozzle clogging is a common issue, often degrading print quality.
  • •Epson’s self-cleaning process to fix clogs wastes a lot of ink without guaranteed success.
  • •Printer demands all color cartridges be full to print, even for black-and-white jobs, leading to frustration and extra costs.
  • •Genuine Epson ink is quite expensive and runs out quickly, increasing overall running costs.
  • •Setup can be complicated and frustrating, especially for less tech-savvy users due to confusing instructions and strict app requirements.
  • •Color print quality may appear dull or smudged even after multiple alignments and troubleshooting attempts.
  • •Customer service experiences are inconsistent, with conflicting advice and limited support resolution.
  • •Printer is only compatible with genuine Epson cartridges, excluding cheaper third-party ink options.
  • •Frequent ink replacement required because cartridges included are less than half full and meant only for initial setup.
  • •Negative comparisons to HP printers regarding reliability and ink efficiency have been reported by some users.
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How we researched this

About this review: it summarizes the professional reviews and customer ratings ShopSavvy collected for this product, alongside prices from ShopSavvy's price data.

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