Pros
- •The 12.h battery delivers significantly longer runtime and power, ideal for demanding tools like blowers.
- •Offers up to 8 times more runtime, reducing the need for frequent recharging and enhancing task efficiency.
- •Works harmoniously with multiple tools, including chainsaws and tree pole saws, showcasing excellent versatility.
- •Consistent high performance led to recommendations among users and neighbors alike.
- •Both lonasting performance and reliability, even in older models from 2015.
Cons
- •Reports of the 12.h battery no longer charging and ceasing to function after less than a year, despite a high price point.
- •Notable failures within two years, especially among the 12Ah models, suggest possible design flaws or quality issues.
- •The battery is heavier, which may present challenges with mobile tools over extended use.
- •Frustrating experiences with warranty support and customer service, with many users not receiving promised assistance.
- •Multiple users considering brand alternatives due to ongoing battery failures and inadequate service.
Bottom Line
The DEWALT FLEXVOLT 20V/60V MAX* 12.0-Ah Battery excels in power and runtime, proving essential for demanding tasks and tools. However, its recent quality issues and poor customer service experiences suggest caution for potential buyers seeking reliability and longevity. If dependability is your main concern, you might want to consider DEWALT's smaller-capacity 6Ah or 9Ah batteries, which users have found more durable.
How we researched this
About this review: We pulled together findings from professional reviews and hundreds of user reviews, and cross-referenced them with ShopSavvy's pricing data from 91 retailers to give you the short version.
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