Verdict

The De'Longhi True Brew genuinely excels at what it's designed to do—brew delicious, freshly-ground coffee with impressive quality that punches above its price point. However, reliability appears to be a significant concern, with several users reporting malfunctions within the first month of use and ongoing issues requiring frequent troubleshooting. If you prioritize coffee quality and can tolerate some potential hassle, this machine could be a rewarding choice; but if you need a workhorse that consistently performs without drama, you may want to research more robust alternatives or ensure you're comfortable with De'Longhi's warranty coverage before committing.

Top pro:
Produces consistently excellent quality coffee with bold, hot flavor and full-bodied taste
Top con:
Frequent malfunctions and breakdowns reported by multiple users, making it unreliable for daily use
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Pros

  • •Produces consistently excellent quality coffee with bold, hot flavor and full-bodied taste
  • •Built-in burr grinder with multiple settings grinds fresh beans to optimal texture
  • •Fully automatic operation makes it incredibly user-friendly with intuitive controls and straightforward setup
  • •Easy to clean and maintain with minimal effort required for daily upkeep
  • •Versatile brew sizes (8 oz to 24 oz) accommodate various cup sizes, including Yeti and Stanley brands
  • •Compact stainless steel design looks sleek without taking up excessive counter space
  • •Convenient automatic shut-off feature adds peace of mind
  • •Outperforms more expensive espresso machines according to users who've upgraded from other brands
  • •Significant upgrade from single-serve pod machines like Keurig, delivering superior fresh-ground flavor
  • •Economical choice for users with modest coffee consumption needs

Cons

  • •Frequent malfunctions and breakdowns reported by multiple users, making it unreliable for daily use
  • •Displays false 'no water' indicator even when tank is completely full, causing frustration
  • •Water temperature runs lukewarm rather than properly hot, even on the highest setting
  • •Ounce measurements are significantly inaccurate (8 oz button produces only ~6 oz, 12 oz produces ~9 oz)
  • •Inconsistent crema formation despite otherwise good-tasting coffee
  • •Requires constant cleaning, readjusting, and troubleshooting to maintain functionality
  • •Limited customer support resources available on the manufacturer's website
Available at Amazon
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How we researched this

About this review: it summarizes the professional reviews and customer ratings ShopSavvy collected for this product, alongside prices from ShopSavvy's price data.

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