Score
The Dell Optiplex 9020 scores well overall thanks to its robust performance, compact design, and extensive connectivity options that cater well to business needs. However, users noted issues with hardware reliability and compatibility, particularly regarding the HDMI port and sound functionality, which tempered some customer satisfaction. Given its solid power for office tasks and competitive pricing, it remains a favorable choice amidst minor drawbacks.
Pros
- •Works great with an authentic HP keyboard that really elevates the typing experience.
- •CPU performance is tootch, providing the zip you need for your digital escapades.
- •Surprisingly generous with the goodies, coming packed with a keyboard, mouse, and even a DVD drive for those who love a tech throwback.
- •With 32 GB of RAM and an SSD, it’s a speed demon ready to tackle anything from mundane tasks to music production.
- •Compatible with Linux Mint OS, because who doesn’t love a bit of flexibility in their tech life?
- •Purchased as a smarter, more budgeriendly alternative to selling a kidney for a custom build.
- •Customer service is the shining star, ready to dazzle you with solutions and support.
- •Easy setup process it’s practically plug and play, minus the drama.
- •Offers great value for money, making it a wise choice for the budgeonscious techie.
Cons
- •Encountered a 'CPU fan 0 failure' error faster than you can say 'oops,' raising eyebrows about quality control.
- •Includes a DVD drive that apparently took a vow of silence straight out of the box.
- •The included WiFi dongle performs as if it’s trying to connect to the internet of the late '90s.
- •Comes with peripherals that seem to be designed for the hands of a ex due to the hilariously short cords.
- •The i7 processor throws a temper tantrum at the mere mention of Windows 11, limiting future upgrade paths.
- •Video card throws a fit when trying to run current Adobe apps, acting like a diva that refuses to cooperate.
- •Ethernet is your only hope for stable internet, because the WiFi setup is as reliable as a chocolate teapot.
Bottom Line
While this tech wonder offers some enticing perks like speed and customer service that could charm the socks off of you, be prepared to wrestle with its Wi-Fi and future compatibility quirks. If living on the tech edge isn’t your jam, consider looking for a system that’s more forward-thinking.
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