TLDR Review: Cync Smart Plug
Published: February 20th, 2025
Pros
- •Easy to set up, especially with Alexa, taking just a couple of minutes.
- •Responsive and reliable performance when controlled via Alexa.
- •The Cync app's useriendly interface is beneficial for managing multiple Cync devices.
- •Compatible with Google Home and Amazon Alexa, offering versatile control options.
- •Convenient for remotely controlling lights, especially at secondary homes.
- •Helps reduce electricity bills by controlling usage times.
- •Effective voice command integration for smart home devices.
- •Builn Wi-Fi compatibility eliminates the need for an additional smart hub.
- •Allows for scheduling, enhancing automation and convenience.
Cons
- •Many users find it unreliable, with only 2 out of 5 plugs working consistently.
- •Connection issues with Wi and Cync app are frequent, causing frustration.
- •Setup instructions are sparse, making the process confusing for new users.
- •Significant disconnection issues even when connected via Google Home App.
- •Requires manual operation at times, which defeats the purpose of automation.
- •Several reports of plugs failing shortly after purchase and needing returns.
Bottom Line
While the Cync™ by GE On/Off Smart Plug offers appealing features such as compatibility with major voice assistants and the ability to reduce energy bills, these positives are overshadowed by significant reliability issues and connectivity problems. If you're considering a smart plug for reliable automation and ease of use, you might want to explore alternatives that have more consistent performance.
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