Pros

  • โ€ขFast performance, making it ideal for frequent use.
  • โ€ขFunctions effectively with mobile devices.
  • โ€ขSuitable for business needs and higolume copying.
  • โ€ขExcellent build quality and specifications for a multifunction printer.
  • โ€ขPerfect for printing large volumes of black and white documents at a reasonable price.
  • โ€ขBrother products are known for their high tech, quality, and ease of use.
  • โ€ขEasy setup process and user interface.

Cons

  • โ€ขLacks duplex scanning feature.
  • โ€ขFrequent paper jams reported.
  • โ€ขPrinter often fails to recognize paper in the drawer.
  • โ€ขConsistently functions improperly, requiring job resets.
  • โ€ขExperience indicates potential issues with product quality.
  • โ€ขThe scanner did not function at all.
  • โ€ขCustomer support was unhelpful and lacked knowledge.
  • โ€ขThe XL cartridge ran out of ink in just 10 days with minimal usage.

Bottom Line

The Brother MFC-L2820DW is a solid choice if you need fast, efficient, high-volume black and white printing without color. Though it boasts a strong feature set that supports business demands and easy setup, it suffers from notable reliability issues, including paper jams and non-recognition of paper. If duplex scanning is essential or you value dependable customer support, you may want to explore alternative options.

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