TLDR Review: Brother MFC-J6555DW Printer
Verdict
If you're considering the Brother MFC-J6555DW, be prepared for a mixed bag of performance. While it offers excellent print quality and a long-lasting ink system, significant reliability issues and poor customer service cast a shadow over its appeal. If you're mainly concerned about reliability and customer support, you might want to explore other brands, such as HP, which users noted as more dependable and user-friendly.
- Top pro:
- Excellent print quality for both black & white and color, including satisfactory photo printing.
- Top con:
- Persistent reliability issues, with several reports of error codes rendering the scanner unusable.
Pros
- •Excellent print quality for both black & white and color, including satisfactory photo printing.
- •Ideal for business and home users, striking a balance between features and price.
- •Users appreciate the long-lasting ink tank system, reducing the frequency of cartridge replacements.
- •Offers color printing capabilities, supporting diverse printing needs.
- •Print head cleans itself automatically when connected to power, maintaining print quality over time.
- •Compatible with MacBook Pro.
Cons
- •Persistent reliability issues, with several reports of error codes rendering the scanner unusable.
- •Excessive ink consumption due to frequent automatic cleaning of the color heads.
- •Poor customer service with inadequate support and a tendency to offer only refurbished replacement units.
- •Wireless connectivity problems, including frequent network drops.
- •Lack of printed documentation and reliance on an overwhelmingly long online user guide.
- •Inconsistent printing speeds and experiences, including occurrences of extremely slow copying and printing processes.
- •Heavy and large size, which may not be ideal for users with limited space.
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How we researched this
About this review: it summarizes the professional reviews and customer ratings ShopSavvy collected for this product, alongside prices from ShopSavvy's price data.
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